Since late yesterday afternoon some players are experiencing problems with various online features of Gears 5 such as VoIP, chat, and Co-Op multiplayer, to which are added the matchmaking problems experienced over the weekend but promptly resolved by The Coalition.
The Canadian firm makes it known that it is working to solve all the reported problems, including crashes, lag, frequent disconnections and inability to save progress. Many bugs have already been fixed and the server-side problems partially solved by the development team, in the next few hours the company will continue to work to make sure that everything runs perfectly in view of the official launch scheduled for Tuesday 10 September.
Probably the early access scheduled for September 6 for a small group of players (pre-order of the Ultimate Edition and Xbox Game Pass Ultimate subscribers) also served to gather feedback and test the stability of the servers and online sector before the public launch.
The new game of The Coalition has been positively welcomed by the public and critics.
#Gears5 Service Alert
We are seeing an emergent issue impacting Campaign Co-op connections, VOIP and Text Chat (inc. Speech Conversion).
Our team are working on addressing this with urgency, and we'll keep you apprised of any developments as they happen.
— The Coalition Studio (@CoalitionGears) September 8, 2019
#Gears5 Update: 10:10pm PT, Sept 8
The progression and stats issue is now resolved. Over the next few hours, your Tour of Duty, XP, rank, character levels, and end of match flow should slowly return to their correct state.
We will update when this backlog has been completed.
— The Coalition Studio (@CoalitionGears) September 9, 2019