How to order medicine? We explain it to you step by step – El Financiero

pedro lohmannDirector of burmexexplained this morning Process ‘To order a medicine inWellness Megapharmacy‘Which was inaugurated this Friday by President Andrés Manuel López Obrador 29 December.

During a morning press conference, the official said that, after the procedure, Mexicans will be able to take any medicine less than 48 hours,

Megapharmacy will have one Call center Where calls from beneficiaries will be received No medicine found,

After the call, Bermex will request IMSS, ISSTE or IMSS Bienestar confirms the reason why the medication was not delivered and delivers it if possible; Otherwise Burmex will start searching for the medicine in the nearest institution.

“They (IMSS, ISSSTE, etc.) have a maximum three hours to solve, Because Because the medication might have arrived overnight, maybe it was in the pharmacy, in the warehouse, we don’t know and institutions have the right to verify in their systems whether they have the medication available,” Lohman explained.

“If the institution does not have it, Burmex intervenes to analyze whether it is in an area close to the institution or near another institution. It allows us to have three hours of tracking, first with the institution, then more or less an hour of tracking between Birmex and the institutions, and it is defined whether that medicine is located somewhere in the Mexican Republic or is in Birmex, And what is the fastest and most efficient means of delivering the medicine,” he said.


Procedure to request medicine:

  • Call the megapharmacy of the Wellbeing Service Center (55,95,00,09,Eleven,
  • The patient’s identity and receipt of an official prescription will be confirmed.

Birmex will give IMSS, ISSSTE or IMSS Bienstar three hours to confirm whether they have the medicine.

  • If he doesn’t have it, Burmex will look for the medicine in other health institutions.
  • If it is not located, the order will be directed to Huehuetoca Megapharmacy.
  • A delivery plan will be created from the point of origin to the health center where the medicine was requested.
  • The medicine will be delivered within a maximum period of 48 hours.
  • Birmex will verify the delivery of the medicine to the beneficiary.

Requirements to request medication at AMLO Megapharmacy

To request medication at Wellbeing MegaPharmacy, patients must have the following:

  • Carp.
  • Medical prescription issued by IMSS, ISSSTE or IMSS Bienestar.

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